In the wake of the financial crisis and with the advent of the Consumer Financial Protection Bureau (CFPB), federal and state enforcement officials have increasingly scrutinized consumer financial products and services. In many situations, these officials and agencies coordinate to advance common or similar claims and actions. Against this backdrop, we created the Consumer Finance Enforcement Watch blog – the marketplace’s first resource for real-time reporting on the full range of public federal and state consumer finance enforcement activity. Here, you will also find links to enforcement documents, statistics on the volume and nature of enforcement actions as well as reports and comments on significant enforcement trends and issues.

Maryland AG Announces Settlement with Reverse Mortgage Servicer

On April 16, 2019, the Maryland Attorney General (“Maryland AG”), in cooperation​ with Maryland’s Office of the Commissioner of Financial Regulation, announced it had reached a settlement with a Michigan reverse mortgage servicer resolving allegations that the company charged homeowners for home inspection fees in violation of the Maryland Consumer Protection Act, Md. Code…

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Alabama AG Files Complaint Against Pension-Advance Lender

On March 27, 2019, the Alabama Attorney General (“Alabama AG”), Alabama State Banking Department, and the Director of the Alabama Securities Commission announced​ that they filed a complaint against a Nevada-based lender and its CEO (“Defendants”) for allegedly making loans at unlawful interest rates to desperate consumers in exchange for their pension benefits in violation…

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NJ AG Files Suit Against Two Auto Lenders Over Alleged Predatory Conduct

​On March 7, the New Jersey Attorney General’s Office (AG) announced that it had filed a complaint​ against two so-called “Buy Here-Pay Here” auto dealerships, alleging that they targeted vulnerable consumers by selling them high-mileage, used autos at grossly inflated prices; financed the sales through in-house loans with high interest rates that…

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FTC Finalizes Consent Order Against Online Student Loan Refinancer

On February 25, 2019, the Federal Trade Commission (FTC) announced that, after a public comment period, it approved a final consent order that had been negotiated in October of 2018 with an online student loan refinancer. The FTC had charged the company with misrepresenting how much student loan borrowers could save if they refinanced their loans through the company’s television, print,…

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FTC Wins TRO Against Phantom Debt Collection Scheme


​On February 8, 2019, the Federal Trade Commission (FTC) announced that the U.S. District Court for the Western District of North Carolina granted its motion for a temporary restraining order (TRO) against 10 debt collection companies and six individuals operating out of New York and North Carolina.  The FTC alleged ​that defendants operated a debt collection…

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