CONSUMER FINANCIAL SERVICES INDUSTRY COVID-19 HUB

Tracking The Latest Announcements from Federal and State Governments, Financial Institutions and Trade Associations

The impact of COVID-19 on our lives is a dynamic situation that is evolving with each new day. The flow of new orders, rules, laws, and guidance impacting the Consumer Financial Services industry is constant, and a challenge to monitor. Goodwin’s Consumer Financial Services team is here to help. This hub is updated daily and to serve as the first resource you can check every morning to know the latest announcements from federal and state governments, financial institutions, and industry trade groups that affect the mortgage, student lending, credit card, debt collection, credit reporting, personal loan, banking and consumer lending industries.

Federal Agencies
States
Financial Institutions
Trade Associations

FEDERAL AGENCIES

Consumer Financial Protection Bureau (CFPB)

April 3, 2020
CFPB Releases Video on How Mortgage Forbearance Works Under CARES Act

April 1, 2020
CFPB Issues Credit Reporting Guidance During COVID-19 Pandemic

March 26, 2020
Director Kraninger Remarks During Financial Stability Oversight Council Meeting

Federal Agencies Encourage Banks, Savings Associations, and Credit Unions to Offer Responsible Small-Dollar Loans to Consumers and Small Businesses Affected by COVID-19

CFPB Says It Will Provide Flexibility to Financial Companies During COVID-19 Pandemic

March 24, 2020
CFPB Announces Resources for Consumers During COVID-19 Pandemic

March 22, 2020
Federal Financial Institution Regulatory Agencies and State Banking Regulators Issue Interagency Statement re COVID-19 Encouraging Financial Institutions to Work with Impacted Borrowers

March 20, 2020
CFPB Extends FDCPA Comment Period Due to COVID-19 Challenges

March 18, 2020
CFPB Director Statement on Joint HUD-FHFA Foreclosure & Eviction Moratorium

See CFPB Resources for Consumers During Coronavirus Pandemic

Department of Education (DOE)

March 26, 2020
Coalition of 27 State AGs Call on the U.S. DOE to Protect Student Loan Borrowers in Response to COVID-19

March 20, 2020
Secretary DeVos Suspends Federal Student Loan Payments, Waives Interest During National Emergency

Department of Housing and Urban Development (HUD)

April 1, 2020
HUD Issues New CARES Act Mortgage Payment Relief For FHA Single Family Homeowners

March 18, 2020
HUD Provides Immediate Relief for Homeowners Amid Nationwide Coronavirus Response – Suspends all foreclosures and evictions for the next 60 days

Department of Justice (DOJ)

March 30, 2020
Assistant AG Issues Statement on Servicemembers’ Civil Rights During COVID-19

March 20, 2020
Attorney General Urges Americans to Report COVID-19 Related Fraud

See also DOJ Site re COVID-19 Fraud

Federal Deposit Insurance Company (FDIC)

March 31, 2020
Joint OCC, Federal Reserve, and FDIC Statement on the Interaction of the Revised Transition of the CECL Methodology for Allowances With Section 4014 of the CARES Act

March 27, 2020
FDIC Statement on Part 363 Annual Reports in Response to Coronavirus

FDIC Updates Steps to Protect Banks and Consumers and to Continue Operations

March 26, 2020
FDIC Announces Temporary Alternative Procedures for Sending Supervision-Related Mail and Email to the FDIC

The FDIC Announces a 30-Day Grace Period for the Call Report for the First Quarter of 2020

March 22, 2020
Agencies Provide Additional Information to Encourage Financial Institutions to Work with Borrowers Affected by COVID-19

Interagency Webinar on the Statement on Loan Modifications and Reporting for Institutions Working with Customers Affected by the Coronavirus

March 19, 2020
Joint Statement on CRA Consideration for Activities in Response to the COVID-19

Frequently Asked Questions: For Financial Institutions and Consumers Affected by the Coronavirus

March 17, 2020
Federal Banking Agencies Provide Banks Additional Flexibility to Support Households and Businesses

March 13, 2020
FDIC Regulatory Relief: Working with Customers Affected by the Coronavirus

March 6, 2020
Interagency Statement on Pandemic Planning

Federal Housing Finance Agency (FHFA)

March 31, 2020
FHFA Authorizes Loan Processing Flexibilities for Fannie Mae and Freddie Mac Customers

March 26, 2020
FHFA Director’s Prepared Remarks at Financial Stability Oversight Council Principals Meeting

March 23, 2020
FHFA Directs Enterprises to Grant Flexibilities for Appraisal and Employment Verifications

FHFA Moves to Provide Eviction Suspension Relief for Renters in Multifamily Properties

March 18, 2020
FHFA Suspends Foreclosures and Evictions for Enterprise-Backed Mortgages

Federal Reserve System (FRS)

April 1, 2020
Federal Reserve Announces Temporary Change to Supplementary Leverage Ratio

March 31, 2020
Federal Reserve Announces Establishment of a Temporary FIMA Repo Facility to Help Financial Markets

March 30, 2020
Federal Reserve and Four Other Financial Regulators Issue Joint Statement Encouraging Responsible Small Dollar Lending During COVID-19

March 27, 2020
Federal Reserve, FDIC, and OCC Announce Two Actions to Support Lending to Households and Businesses

March 26, 2020
Federal Reserve Offers Regulatory Reporting Relief to Small Financial Institutions

Federal Agencies Encourage Banks, Savings Associations and Credit Unions to Offer Responsible Small-Dollar Loans to Consumers and Small Businesses Affected by COVID-19

March 25, 2020
Federal Reserve Reports to Congress Concerning COVID-19 Pandemic

March 24, 2020
Federal Reserve Adjusts Supervisory Approach in Light of COVID-19

Federal Reserve Announces Six-Month Delay in Implementation of New Payment System Risk Policy

March 23, 2020
Federal Reserve Announces Technical Change to Allow Banks to Continue Lending to Creditworthy Households and Businesses

March 22, 2020
Federal Reserve, Along with Other Agencies, Issue Joint Statement to Encourage Financial Institutions to Work with COVID-19 Affected Borrowers

March 19, 2020
Federal Reserve, OCC, and FDIC Issue Joint Statement on CRA

March 17, 2020
Federal Reserve Announces Primary Dealer Credit Facility to Support Credit Needs

Federal Reserve Announces Establishment of Commercial Paper Funding Facility to Support Credit Needs

Federal Banking Agencies Announce Actions to Provide Banks with Additional Flexibility to Support Households and Businesses

March 16, 2020
Federal Reserve Encourages Banks to Use Discount Window

March 15, 2020
Federal Reserve Actions to Support Flow of Credit to Households and Businesses

March 9, 2020
Federal Regulators Encourage Financial Institutions to Meet Financial Needs of Customers and Members Affected by Coronavirus

See also Federal Reserve COVID-19 Bank Operations Page

Federal Trade Commission (FTC)

March 26, 2020
FTC Chairman Outlines Agency Steps to Safeguard Consumer During Pandemic

March 17, 2020
FTC Outlines Response to Coronavirus Challenges

National Credit Union Administration (NCUA)

April 3, 2020
Federal and State Agencies Encourage Mortgage Servicers to Work With Struggling Homeowners Affected by COVID-19

March 31, 2020
NCUA Outlines Grants, Loans Available to Low-Income Credit Unions for COVID-19 Response

March 30, 2020
NCUA Offsite Examination and Supervision Approach for COVID-19

March 27, 2020
NCUA’s COVID-19 Emergency Fund Initiative Guidelines

NCUA Chairman Hood: Coronavirus Aid, Relief, and Economic Security Act Will Provide Needed Relief

NCUA Hosts March 31 Webinar on COVID-19 Response

March 26, 2020
Responsible Small-Dollar Lending in Response to COVID-19

March 25, 2020
FAQs regarding COVID-19, NCUA, and Credit Union Operations FAQS and Resources

March 23, 2020
Urgent Needs Grants Available to Help Credit Unions Affected by COVID-19

Office of the Comptroller of the Currency (OCC)

April 2, 2020
OCC Issues Information Bulletin for Banks Regarding New Programs for Small Business Relief

March 31, 2020
Joint OCC, Federal Reserve, and FDIC Statement on the Interaction of the Revised Transition of the CECL Methodology for Allowances With Section 4014 of the CARES Act

March 27, 2020
Statement of the Comptroller of the Currency on the Enactment of the Nation’s Stimulus Package

OCC Bulletin – Standardized Approach for Counterparty Credit Risk: Notice to Allow Early Adoption

OCC Announces Interim Final Rule to Delay Estimated Impact on Regulatory Capital

Federal Reserve, FDIC, and OCC Announce Two Actions to Support Lending to Households and Businesses

OCC to Hold March 27 “Ask the Regulator Webinar: Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus

March 26, 2020
Statement of the Comptroller of the Currency on the Condition of the Federal Banking System and the Response to COVID-19

Federal Agencies Encourage Banks, Savings Associations and Credit Unions to Offer Responsible Small-Dollar Loans to Consumers and Small Businesses Affected by COVID-19

Small-Dollar Lending: Joint Statement Encouraging Responsible Small-Dollar Lending in Response to COVID-19

March 25, 2020
OCC Offers Guidance re Essential Critical Infrastructure Workers in the Financial Services Sector

Consolidated Reports of Condition and Income: 30-Day Grace Period for the March 31, 2020, Call Report Date

March 23, 2020
Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working With Customers Affected by COVID-19

March 22, 2020
Agencies Provide Additional Information to Encourage Financial Institutions to Work with Borrowers Affected by COVID-19

OCC Frequently Asked Questions for Banks Regarding COVID-19

March 19, 2020
OCC Bulletin 2020-19: Pandemic Planning: Joint Statement on Community Reinvestment Act Consideration for Activities in Response to COVID-19

OCC Bulletin 2020-17: Pandemic Planning: Joint Questions and Answers Regarding Statement About the Use of Capital and Liquidity Buffers

March 17, 2020
Federal Banking Agencies Provide Banks Additional Flexibility to Support Households and Businesses

March 16, 2020
Federal Banking Agencies Encourage Banks to Use Federal Reserve Discount Window

March 13, 2020
OCC Bulletin 2020-15: Pandemic Planning: Working With Customers Affected by Coronavirus and Regulatory Assistance

March 9, 2020
Agencies Encourage Financial Institutions to Meet Financial Needs of Communities Affected by Coronavirus

See also OCC COVID-19 Reference and Updates Page

See also COVID-19 Questions and Answers for National Banks and Federal Savings Associations

See also COVID-19 Questions and Answers for Bank Customers

Veteran’s Administration (VA)

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STATES

Alaska

March 26, 2020
Alaska Legislature Proposes Bills to Temporarily Suspend Foreclosures and Evictions and Encourage Forbearance on Certain State Loans

March 25, 2020
Alaska Senate Proposes Bill to Provide Relief to State Borrowers

March 23, 2020
Senate Passes 2X PFD, COVID-19 Fighting Budget

March 20, 2020
Alaska COVID-19 Economic Stabilization Plan

See also Alaska COVID-19 Update

Alabama

 

Arkansas

April 3, 2020
Arkansas Supreme Court Extends Suspension of All In-Person Proceedings in State Appellate, Circuit, and District Courts to May 1, 2020

March 27, 2020
Arkansas State Bank Department Updated Coronavirus Contingency Plan: Financial Services Industry Designation as Critical Infrastructure Sector

March 23, 2020
Arkansas State Bank Department COVID-19 Contingency Plan

Arizona

April 1, 2020
Arizona Governor Announces Protections for Renters

March 30, 2020
Arizona Governor Announces Foreclosure Suspensions and Other Relief

March 24, 2020
Arizona Governor announces postponement of eviction actions

March 23, 2020
Arizona announces financial assistance to prevent eviction or foreclosure

California

March 30, 2020
California AG Urges U.S. Department of Education to Provide Promised Student Debt Relief to Public Servants

March 26, 2020
California AG Joins Multistate Letter Urging Secretary DeVos to Protect Student Loan Borrowers During COVID-19 Public Health Crisis

California DBO Coronavirus Updates

March 25, 2020
Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis

March 23, 2020
California Releases Guidance to Help Californians Experiencing Financial Hardship Because of COVID-19 Pandemic

March 22, 2020
Guidance for Lenders During the COVID-19 Pandemic

Guidance to Financial Institutions During the COVID-19 Pandemic

March 16, 2020
California Governor Newsom Issues Executive Order to Protect Renters and Homeowners During COVID-19 Pandemic

Colorado

March 30, 2020
Colorado Enacts Remote Notarization Emergency Rules

March 27, 2020
Colorado DORA Issues Appraisal Guidance for State Chartered Banks and Credit Unions

Colorado DORA Issues Guidance to Money Transmitters

March 20, 2020
Colorado Limits Evictions and Foreclosures until April 30, 2020

March 18, 2020
Colorado Urges Creditors to Cease Debt Collection

March 16, 2020
Colorado Mortgage Loan Originators May Perform Licensed Activities from Anywhere

Colorado Division of Banking Issues Guidance for State-Chartered Financial Institutions

Connecticut

March 20, 2020
Connecticut Housing Finance Authority Issues Guidance for Lenders

Connecticut Housing Finance Authority Issues Guidance for Homeowners

March 19, 2020
Connecticut Courts Issue 60-Day Foreclosure and Eviction Moratorium

March 18, 2020
Connecticut Department of Banking Issues Guidance for Mortgage Servicers

See also Connecticut State Resources for Homeowners and Renters

District of Columbia

March 19, 2020
DC AG Vows to Enforce COVID-19 Response Act, Including Eviction Prohibition

DC Department of Consumer and Regulatory Affairs Extends Deadlines for Business Licensing

Delaware

March 26, 2020
Delaware Governor and Housing Authority Announce Housing Assistance Program

Florida

March 25, 2020
Florida Governor considers a moratorium on evictions as rent deadline nears

Georgia

March 27, 2020
Georgia Court Issues Order Regarding Real Estate Transactions by Video Conference

March 13, 2020
Georgia Department of Banking and Finance: Memo on Emergency Closing Notification Procedures

Hawaii

April 3, 2020
Hawaii AG Connors Joins Multistate Coalition Urging VA to Suspend Deadlines and Collection Activities

March 17, 2020
Hawaii Department of Public Safety Sherriff Division Suspends All Eviction Activities

March 16, 2020
Hawaii Supreme Court Suspends Civil Hearings, Including Landlord-Tenant and Small Claims Until April 30

Idaho

 

Illinois

March 30, 2020
Illinois Department of Financial and Professional Regulation Announces Series of Actions for Consumers Struggling to Pay Debt and Guidance for Regulated Financial Sectors

Illinois Department of Financial and Professional Regulation Guidance to Illinois Banks and Credit Unions Regarding Support for Consumers and Businesses

Illinois Department of Financial and Professional Regulation Guidance to Illinois-Licensed Mortgage Servicers and Exempt Mortgage Servicers Urging Support for Borrowers, Including 90-Day Forbearance and Offering Loss Mitigation Options

Illinois Department of Financial and Professional Regulation Guidance to Illinois-Licensed Student Loan Servicers Regarding Federal Student Loan Interest Waivers and Administrative Forbearances

Illinois Department of Financial and Professional Regulation Guidance to Illinois-Licensed Debt Collection Agencies and Debt Buyers

Illinois Department of Financial and Professional Regulation Credit Union Questions and Answers

March 27, 2020
Chicago Mayor Lightfoot, Department of Housing and Family Independence Initiative Launch COVID-19 Housing Assistance Grant Program

March 18, 2020
Chicago Mayor Announces Temporary Suspension of Debt Collection

See also Illinois Department of Financial and Profession Regulation List of Resources for Illinois Residents and Licensees Impacted by Coronavirus Disease 2019

Indiana

April 3, 2020
Indiana State Depository Division Suspends All New Examination Activity until April 26

March 20, 2020
Indiana Announces Foreclosure and Eviction Moratorium

Indiana AG Encourages Consumers to File Foreclosure Complaints

Iowa

April 2, 2020
Iowa Governor Extends Foreclosure and Eviction Suspension

March 23, 2020
Iowa Division of Banking announces suspension of various banking regulations

March 22, 2020
Iowa Governor announces suspension of foreclosures on residential, commercial, and agricultural real property

Kansas

March 23, 2020
Kansas Executive Order to temporarily prohibit evictions and foreclosures

Kentucky

March 25, 2020
Kentucky Governor Issues Executive Order Suspending Evictions

March 20, 2020
Kentucky Governor Halts Evictions

March 13, 2020
Kentucky Supreme Court issues emergency order restricting court activity

Louisiana

April 1, 2020
Louisiana Governor Announces Financing Assistance Programs

March 26, 2020
Louisiana Governor announces suspension of provisions of Business Corporation Act

March 18, 2020
Louisiana Governor suspends all legal deadlines

Maine

March 19, 2020
The Finance Authority of Maine (FAME) is partnering with the U.S. Small Business Administration (SBA) and local Maine lenders to offer special, limited time loans and loan insurance to eligible Maine businesses affected by COVID-19

Finance Authority of Maine COVID-19 Relief Lender Insurance Program

Finance Authority of Maine COVID-19 Relief Loan Programs

Massachusetts

March 31, 2020
Massachusetts Senate Passes Housing Security Bill to Provide Temporary Security to Homeowners and Renters

March 27, 2020
AG’s Office Issues Emergency Regulation to Protect Consumers from Harmful Debt Collection Practices During Covid-19 Emergency

March 26, 2020
Massachusetts AG Healey Calls on U.S. Department of Education to Implement Additional Protections for Students During COVID-19 Emergency

March 25, 2020
Massachusetts State Senate Proposes COVID-19 Homeowner Protection Act

March 16, 2020
Massachusetts DOB Statement on Financial Institutions Working with Customers Affected by the Coronavirus and Regulatory Assistance

Massachusetts Legislature Issues Declaration Providing a Moratorium on Evictions and Foreclosures

March 9, 2020
FFIEC Highlights Pandemic Preparedness Guidance

Maryland

March 30, 2020
Maryland Authorizes Remote Notarization

March 27, 2020
Maryland Encourages Consumer Creditors to Mitigate Impact of COVID-19 on Borrowers

March 26, 2020
Maryland Joins Coalition of 27 Attorneys General Calling on DOE for Emergency Student Debt Relief

March 24, 2020
Maryland Encourages Mortgage Servicers to Mitigate Impact of COVID-19 on Borrowers

March 19, 2020
Maryland Encourages Financial Institutions to Mitigate Impact of COVID-19 on Consumers

March 18, 2020
Maryland Courts Place New and Pending Foreclosures on Hold

March 13, 2020
Maryland Provides Emergency Preparation Guidance to Mortgage Brokers, Lenders and Servicers

Maryland County Recording Offices Impacted by COVID-19

Michigan

March 18, 2020
Governor Whitmer Signs Executive Order Extending Tax Foreclosure Deadline

Minnesota

April 3, 2020
Minnesota AG Enforces Executive Order Prohibiting Eviction During COVID-19 Pandemic

March 26, 2020
Minnesota Department of Commerce Clarifies that Financial Institutions Are Labeled as Critical

Minnesota House Passes COVID-19 Relief Bill with Student Debt Relief

March 24, 2020
Minnesota AG Announces the State will Enforce Executive Order Suspending Evictions during COVID-19

March 23, 2020
Minnesota Governor Signs Executive Order Suspending All Evictions

Mississippi

 

Missouri

March 18, 2020
Missouri Governor announces access to SBA loans

Montana

April 1, 2020
Montana Governor Announces Protections to Lessen Financial Hardships on Consumers by Stopping Evictions and Foreclosures

Montana Bankers Association Statement in Support of Governor’s Efforts to Stop Evictions and Foreclosures

March 24, 2020
Montana Department of Administration Adopts Temporary Emergency Rule Extending Time for Mortgage Servicers to File Quarterly Report

March 20, 2020
Montana Department of Commerce Issues Guidance on Mortgage Servicing

Montana Department of Administration: Division of Banking & Financial Institutions Statement on Credit Unions Working with Members Affected by Coronavirus

March 16, 2020
Montana Department of Administration: Division of Banking & Financial Institutions Statement on Financial Institutions Working with Customers Affected by Coronavirus

See also Montana Department of Administration Division of Banking & Financial Institutions Resources and Response to COVID-19

See also Montana Division of Banking and Financial Institutions COVID-19 Financial Resources

Nebraska

March 25, 2020
Nebraska Governor Ricketts’ order postpones evictions for residents impacted by COVID-19

Nevada

March 20, 2020
Nevada Department of Business and Industry Financial Institutions Division Finds Collection Agencies to Be Non-Essential

March 17, 2020
Nevada Governor Announces Las Vegas Justice Court Is Suspending All Evictions

Nevada Department of Business and Industry Financial Institutions Division Issues Guidance on Working with Customers Affected by the Coronavirus

New Hampshire

April 3, 2020
New Hampshire Governor Issues Clarification on Temporary Prohibition on Evictions and Foreclosures Emergency Order

New Hampshire Governor Issues Emergency Order Giving Municipalities Option to Offer Blanket Abatement of Interest for Late Property Tax Payments, Applying Temporary Prohibition on Foreclosures to Late Payment of Property Taxes

New Hampshire Banking Department: Guidance on Paycheck Protection and Legal Lending Limit

March 31, 2020
New Hampshire Banking Department FAQ’s on Mortgage Foreclosures

March 17, 2020
New Hampshire Department of Health Temporarily Prohibits Evictions and Foreclosures

March 13, 2020
New Hampshire Banking Department Letter to Licensed Financial Service Institutions

New Hampshire Banking Department Letter to Chartered Banks, Credit Unions, Trust Companies

See also New Hampshire Banking Department FAQs on Mortgage Foreclosures during COVID-19

New Jersey

March 20, 2020
New Jersey Banking Division Encourages Industry to Assist Affected Consumers

March 19, 2020
New Jersey DBI Announces No-Action Position Regarding Mortgage Lenders Temporarily Working Remotely

New Mexico

March 26, 2020
New Mexico Encourages Business to Donate to New Statewide Fund in Response to COVID-19

March 24, 2020
New Mexico Announces Eviction Moratorium

New York

March 30, 2020
New York Mandates Deferrals of Insurance Premium Payments

March 26, 2020
New York Joins Coalition of 27 Attorneys General Calling on DOE for Emergency Student Debt Relief

March 24, 2020
New York Requires 90-Day Mortgage Forbearance for COVID-19 Hardship

March 20, 2020
New York Halts Foreclosures and Evictions for 90 Days

March 19, 2020
New York Urges Financial Institutions to Take “Reasonable and Prudent Actions” to Assist Consumers Affected by COVID-19

New York Urges Mortgage Servicers to Take Assist Borrowers Affected by COVID-19

March 17, 2020
New York Temporarily Suspends State Debt Collection

March 12, 2020
New York DFS Grants Temporary Relief to Financial Institutions Affected by COVID-19

March 10, 2020
New York Issues Emergency Preparedness Guidance to Financial Institutions

New York Urges Banks, Credit Unions, and Lenders to Assist Affected Small Businesses

New York Issues Guidance Regarding Potential Financial Risks to Financial Institutions

New York Issues Guidance Regarding Virtual Currency

North Carolina

March 31, 2020
North Carolina Halts New Eviction Proceedings until April 17 and Urges Banks and Lenders to Mitigate Consumer Hardships Caused by COVID-19

March 26, 2020
North Carolina Suspends Collection Efforts of State Debts

March 13, 2020
North Carolina Postpones Non-Essential Court Proceedings Including Evictions and Foreclosures

North Dakota

March 26, 2020
ND Supreme Court halts eviction proceedings in response to coronavirus

March 24, 2020
North Dakota Announces Student Loan Debt Relief

Ohio

March 22, 2020
Ohio State Legislature Introduces Eviction and Foreclosure Moratorium Bill

March 19, 2020
Ohio Chief Justice Urges Local Courts To Put Evictions On Hold

Oklahoma

March 27, 2020
Oklahoma AG’s Consumer Protection Unit to Work with US AG to Combat Consumer Fraud

See also Oklahoma Banking Department FAQ from Financial Institutions Affected by COVID-19

Oregon

April 1, 2020
Oregon Governor Brown Issues 90-day Commercial Eviction Moratorium

March 25, 2020
Oregon Department of Consumer and Business Services Orders Insurance Companies to Extend Deadlines

March 22, 2020
Oregon Governor Issues Executive Order Placing Moratorium on Residential Evictions for 90 Days

Pennsylvania

March 18, 2020
Pennsylvania Supreme Court declares judicial emergency, suspends evictions

Rhode Island

March 19, 2020
Rhode Island Governor Suspends Eviction Processing During Crisis

South Carolina

March 31, 2020
South Carolina Judicial Branch Establishes Website for Coronavirus-Related Updates

March 20, 2020
South Carolina Supreme Court Issues Order Temporarily Prohibiting Evictions and Foreclosures

March 18, 2020
SC State Board of Financial Institutions: Consumer Finance Division Interim Regulatory Guidance Extending Mortgage Origination and Servicing Company 2019 Mortgage Log Filing Deadline to June 1

March 13, 2020
SC Department of Consumer Affairs Interim Regulatory Guidance Extending Mortgage Origination and Servicing Company 2019 Mortgage Log Filing Deadline to June 1

South Dakota

March 26, 2020
South Dakota Bankers Association Announce Member COVID-19 Conference Call to Take Place on Friday March 27

March 12, 2020
South Dakota Division of Banking Issues Pandemic Planning Memo to State Chartered Banks

Tennessee

March 26, 2020
Tennessee Courts Halt Evictions Through April 30, 2020

March 17, 2020
Pandemic Planning for State Banks, Credit Unions, and Public Trust Companies

March 17, 2020
Deputies won’t serve eviction notices in Nashville until further notice

Texas

March 30, 2020
Texas Issues Business Continuity Guidance to Banks

March 20, 2020
Texas Permits Licensed Mortgage Loan Originators Working Remotely

March 16, 2020
Texas Advises Financial Institutions to Help Impacted Borrowers Repay Debts

March 13, 2020
Texas Issues Temporary No-Action Guidance Regarding Certain Licensed Activity at Unlicensed Locations

Utah

April 1, 2020
Utah Governor Issues Executive Order Temporarily Banning Residential Evictions

Virginia

March 26, 2020
Herring Fights for Emergency Relief for Federal Student Loan Borrowers in Response to Coronavirus Pandemic

March 17, 2020
Virginia Supreme Court Issues Temporary Eviction Moratorium

Vermont

March 26, 2020
Vermont Department of Financial Regulation Encourages Financial Institutions to Promote Remote Transactions

March 16, 2020
Vermont Department of Financial Regulation Urges Vermont Financial Institutions to Work with Customers Affected by COVID-19

Washington

March 31, 2020
Washington Governor and DFI announce mortgage payment assistance

March 20, 2020
Washington’s DFI urging mortgage servicers to help homeowners

March 14, 2020
Seattle Issues Temporary Eviction Moratorium

Wisconsin

March 27, 2020
Wisconsin Governor Issues Temporary Ban on Evictions and Foreclosures

West Virginia

March 13, 2020
West Virginia Division of Financial Institutions Temporary Work-From-Home Guidance

Wyoming

April 1, 2020
Wyoming State Banking Commission Issues Statement: Wyoming Banks Remain Strong

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FINANCIAL INSTITUTIONS

American Express

See American Express COVID-19 Support and Financial Hardship pages.

Bank of America

March 19, 2020
BANA Offers Assistance to Consumer and Small Business Clients Impacted by COVID-19

March 17, 2020
BANA Commits $100 Million to Communities Impacted by COVID-19

BNY Melon

March 27, 2020
BNY Mellon Message re COVID-19 – Your Steadfast Partner Amid Unprecedented Disruption

March 23, 2020
BNY Mellon Message re COVID-19 – Leading Through Adversity

March 13, 2020
BNY Mellon Message to Clients re COVID-19

March 8, 2020
BNY Mellon Company News re COVID-19:  Support Through COVID-19

Capital One

See Capital One:  Assistance for Customers Impacted by the COVID-19 Virus Situation

Citibank/Citigroup

March 15, 2020
Citi Joins Major U.S. Banks in Suspending Stock Repurchases to Support Clients Through COVID-19

March 6, 2020
Citi Assists U.S. Customers and Small Businesses Impacted by COVID-19

Discover

April 3, 2020
BPI: Discover Spokesperson on Company’s COVID-19 Response

See Discover COVID-19 Response

Goldman Sachs

See Goldman Sachs COVID-19 Updates

April 2, 2020
Goldman Sachs Commits $300 Million to Support Communities and Small Business

March 16, 2020
Goldman Sachs to Let Customers Defer Apple Card, Marcus Payments

JPMorgan Chase

March 23, 2020
Chase COVID-19 Update

March 18, 2020
JPMorgan Makes $50M Investment to Help Address COVID-19 Impact

March 12, 2020
Measures JPMorgan Is Taking Amidst COVID-19

MasterCard

March 30, 2020
Mastercard-sponsored Therapeutics Accelerator Awards $20 Million Grants for Covid-19 Research

March 10, 2020
Gates Foundation, Wellcome, and MasterCard Commit $125 Million to Assist in Response to COVID-19

See Mastercard COVID-19 Information for Customers

Morgan Stanley

March 19, 2020
Morgan Stanley Announces $10M Commitment to Support COVID-19 Relief Efforts

See Morgan Stanley Perspectives on Coronavirus – Economic Risk and Response

Navient

April 2, 2020
Navient Announces FFELP and Private Education Refinance Loan Facility Expansions

March 20, 2020
Navient Announces Programs Including Option to Postpone Payments

See also Navient Updates on COVID-19 and Your Student Loans

PNC Bank

March 25, 2020
COVID-19 Update (including hardship assistance measures)

State Street

See State Street COVID-19 Resource Center

TD Bank

March 25, 2020
COVID-19 Update (including branch closings)

US Bank/US Bancorp

March 31, 2020
US Bank Offers to Suspend Mortgage Payments for 180 Days

March 28, 2020
US Bank and others offer mortgage-payment forbearances of up to 90 days for New Jersey homeowners

March 26, 2020
Four Big Banks Have Agreed to 90-Day Grace Period for Mortgage Payments for Californians

March 23, 2020
US Bank announces 20% Premium Pay Program for Employees and $30M Commitment to Support Individual and Small Business Recovery

March 14, 2020
US Bank COVID-19 Information

Wells Fargo

March 20, 2020
Wells Fargo Announces Aid for Customers and Communities Impacted by COVID-19

Visa

See Visa Concierge Update

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TRADE ASSOCIATIONS

American Bankers Association (ABA)

April 1, 2020
CFPB Policy Statement Addresses Reporting of Consumer Credit Data During Pandemic

March 30, 2020
Student Debt Repayment Benefits Tax-Free Under CARES Act

March 27, 2020
Agencies Approve Early Adoption of SA-CCR, Delay of CECL Capital Phase-In

March 26, 2020
CFPB to Postpone Certain Data Collections Due to Coronavirus

Agencies Encourage Banks to Engage in Responsible Small-Dollar Lending

March 25, 2020
ABA Urges SBA to Provide Guidance to Banks on Coronavirus Relief

March 25, 2020
GSEs Announce Payment Deferral Option for Borrowers Exiting Forbearance

March 23, 2020
Coronavirus Response: Common Practices for Community Banks

March 22, 2020
ABA Emphasizes Promoting Loan Growth, Protecting Borrowers in Coronavirus Relief Bill

March 19, 2020
ABA Releases New Coronavirus Resources for Banks

FDIC Issues Coronavirus-Related FAQs for Banks, Consumers

March 17, 2020
Banking Associations’ Letter to Senate on COVID-19 Response

American Financial Services Association (AFSA)

April 2, 2020
AFSA Announces Toyota Financial Services Offering Consumer Relief

April 1, 2020
AFSA Supports Fed Steps to Keep Credit Flowing

Citi Providing a Variety of Relief to Consumers

March 30, 2020
Truist Pledges $25 Million, Relief Services to Support Communities

March 25, 2020
Wells Fargo Provides Aid for Communities & Consumers

March 21, 2020
Ally Introduces Relief Package for Consumers & Communities

March 18, 2020
AFSA Member Companies Stand with Their Communities in Time of Need

Bank Policy Institution (BPI)

April 1, 2020
Bank Policy Institute: American Banks Have Increased Lending to American Business by $400 Billion Thus Far During COVID-19 Crisis

March 17, 2020
Banking Associations’ Letter to Senate on COVID-19 Response

March 12, 2020
Foreign Central Banks Respond to COVID-19

March 1, 2020
Actions the Fed Could Take in Response to COVID-19

See also BPI Member COVID-19 Resources

Consumer Bankers Association (CBA)

March 30, 2020
Banks Working with Customers During Pandemic

March 26, 2020
CBA: Consumers Need Small-Dollar Loans, Banks Need Clarity on Rules

CBA analysis on the COVID-19 stimulus package

CBA’s COVID-19 Resource Hub

March 23, 2020
Coronavirus Resources for Banks

March 19, 2020
CBA Convid-19 CRA Consideration

March 17, 2020
Banking Associations’ Letter to Senate on COVID-19 Response

Independent Community Bankers of America (ICBA)

See ICBA Crisis Response & Preparedness

March 17, 2020
Banking Associations’ Letter to Senate on COVID-19 Response

Mortgage Bankers Association (MBA)

March 26, 2020
MBA’s President & CEO Bob Broeksmit, CMB today sent members an update on the stimulus bill that passed the Senate on Wednesday night and is expected to be passed by the House on Friday.

March 20, 2020
MBA’s President and CEO Bob Broeksmit sent a letter to members today providing an update on recent MBA activities around the coronavirus.

March 11, 2020
MBA has created a resource page to assist our member companies as they plan and prepare for the potential impact of the coronavirus disease.

National Association of Mortgage Brokers (NAMB)

March 25, 2020
NAMB Coronavirus Resources for Small Businesses

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