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Atlanta-Based Debt Collection Company Agrees to Permanent Ban From Debt Collection Industry


​On September 27, 2021, the Federal Trade Commission (FTC) announced a settlement with an Atlanta-based debt collection company and its owners​ that would ban them from the debt collection industry.​ ​The FTC had originally filed suit in ​2020, after which the court issued an ex parte temporary restraining order​ ​prohibiting the company from doing business.  The complaint, filed in September 2020, alleged violations of Section 5(a)…

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West Virginia AG Files Suit to Block New York Debt Collection Company from Doing Business in West Virginia

On September 23, 2021, the West Virginia Attorney General’s Office (AG) announced  that it had filed a complaint  against a New York-based debt collection agency for violations of the West Virginia Consumer Credit and Protection Act (WVCCPA) . The complaint alleges that the debt collection agency violated West Virginia law by operating without proper authorization and by using illegal, high-pressure…

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Washington AG Settles with Debt Collector Over Deceptive Debt Settlement Letters

On September 8, 2021, the Washington Attorney General’s Office (AG) announced that it had reached a settlement agreement with a debt collection company, resolving allegations that the company had violated the Washington Consumer Protection Act (CPA), RCW 19.86, and the Washington Collection Agency Act (CAA), RCW 19.16. The settlement concludes a lawsuit originally filed June…

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Virginia AG Settles with Foreclosure Rescue Lender

On August 24, 2021, the Virginia Attorney General (“Virginia AG”) announced that it entered into settlement ​with a Virginia-based lender and its managing member over allegations that the lender violated §§ 6.2-303 and 6.2-1501(A) of Virginia’s consumer finance statute.​​​  The settlement was filed as a consent judgment in the Circuit Court for​ the…

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Debt Settlement Company Enters into $1 Million Consent Judgment with Massachusetts AG

On August 31, 2021, the Massachusetts Attorney General’s Office (Massachusetts AG) announced that it reached a settlement with a Massachusetts-based debt settlement company to resolve allegations that the company violated the Massachusetts Consumer Protection Act.  The settlement resolves a lawsuit originally filed by the Massachusetts AG in 2018.  In the complaint, the Massachusetts AG alleged that the…

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Auto Lender Enters Into Consent Order with CFPB

​On May 21, 2021, the Consumer Financial Protection Bureau (CFPB) announced​ that it ​entered into a consent order​ and stipulation with​ a California-based company that services subprime auto loans originated by car dealers.​ According to the consent order and stipulation, the CFPB ​found that the company engaged in unfair acts or practices by charging interest on late payments related to loss damage waiver fees,…

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FTC Settles Claims with Student Loan Debt Relief Companies

Piggy Bank with a Graduation Cap

On May 17, 2021, the Federal Trade Commission (FTC) announced​ a settlement​ with several student loan debt relief companies and their respective owners.  The settlement stems from a complaint filed in 2019, in which the FTC alleged the companies charged illegal upfront fees and led consumers to believe the fees​ were going towards consumers’ student loans in violation of Sections…

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CFPB and Debt Settlement Company Agree to Stipulated Final Judgment and Order

CFPB sign

​On May 17, 2021, the Consumer Financial Protection Bureau (CFPB) announced that it has entered​ into a stipulated judgment​ and order​ to resolve a civil action that it previously filed against a debt settlement company in the U.S. District Court for the District of Massachusetts on December 1, 2020, as previously reported he​​re. ​The CFPB initially filed suit against the debt settlement company…

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Washington State Court Rules that Student Loan Servicer Violated the Washington Consumer Protection Act

On March 5, 2021, the Washington Attorney General’s Office (AG) announced that a Washington State court ruled against a student loan servicer, finding that the servicer violated the Washington Consumer Protection Act by engaging in unfair and deceptive conduct related to its representations related to a “co-signer release” program. The partial summary judgment order…

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